Santander Group

Client Profile

The Santander Group is the largest bank in the Eurozone and one of the largest banks in the world with operations in Europe, Latin America, North America and Asia. Santander focuses on retail banking products and services for private customers, SMEs, and companies, and currently serves more than 100 million customers through a global network of 14,400 branches, which is the largest in the international banking sector. ISBAN Business Consulting is owned by Santander Group and it provides consultancy services, integration and change management expertise.

ICG Proposition

A team of 6 ICG consultants worked for 6 weeks and delivered a slide deck and written report to the client.

  • Issues Identified:
    • Developing a payment market entry strategy.
    • Creating a business model for the short and long term
  • ICG Recommendations: Cannot be disclosed.